Legal

Accessibility Statement

MindHealthFlow is committed to ensuring digital accessibility for all users, including those with disabilities. We strive to provide an inclusive experience that works for everyone.

WCAG 2.1 AA

Compliant

Section 508

Compliant

Inclusive Design

Built-in

WCAG 2.1 Compliance

Our accessibility implementation follows the four core principles of the Web Content Accessibility Guidelines.

Perceivable

Information and user interface components must be presentable in ways users can perceive

High contrast color schemes

Scalable text and UI elements

Alternative text for images

Captions for video content

Visual focus indicators

Color is not the only means of conveying information

Operable

User interface components and navigation must be operable by all users

Full keyboard navigation support

No seizure-inducing content

Sufficient time for reading content

Clear navigation and page structure

Skip links for efficient navigation

Consistent and predictable interactions

Understandable

Information and operation of the user interface must be understandable

Clear and simple language

Consistent navigation patterns

Error prevention and clear error messages

Context-sensitive help

Predictable functionality

Clear instructions and labels

Robust

Content must be robust enough to work with various assistive technologies

Semantic HTML markup

ARIA labels and roles

Compatible with screen readers

Works across different browsers

Future-proof coding practices

Standards-compliant implementation

Assistive Technology Support

MindHealthFlow is designed to work seamlessly with a wide range of assistive technologies.

Screen Readers

Full compatibility with NVDA, JAWS, VoiceOver, and TalkBack

Semantic markup

ARIA labels

Reading order

Navigation shortcuts

Keyboard Navigation

Complete functionality available through keyboard-only interaction

Tab order

Skip links

Keyboard shortcuts

Focus management

Voice Control

Support for Dragon NaturallySpeaking and voice navigation software

Voice commands

Click targets

Label consistency

Element identification

High Contrast

Enhanced visual presentation for users with visual impairments

High contrast themes

Color customization

Text scaling

Visual indicators

Magnification

Compatible with screen magnification software and browser zoom

Scalable interface

Responsive layout

Text reflow

Zoom support up to 400%

Switch Control

Support for switch devices and alternative input methods

Switch navigation

Scanning mode

Dwell clicking

Alternative inputs

Accessibility Features

Comprehensive accessibility features built into every aspect of our platform.

Visual Accessibility

4.5:1 minimum contrast ratio for normal text

3:1 minimum contrast ratio for large text

Scalable text up to 200% without loss of functionality

No reliance on color alone to convey information

High contrast mode support

Customizable color themes

Motor Accessibility

Large clickable targets (minimum 44px)

Sufficient spacing between interactive elements

Drag and drop alternatives provided

No time-based interactions required

Customizable interaction timeouts

Alternative input method support

Cognitive Accessibility

Clear and consistent navigation

Simple language and instructions

Error prevention and recovery guidance

Consistent page layouts and interactions

Context-sensitive help available

Progress indicators for multi-step processes

Auditory Accessibility

Captions for all video content

Transcripts for audio content

Visual alternatives to audio alerts

No auto-playing audio content

Adjustable volume controls

Audio descriptions where appropriate

Continuous Testing & Monitoring

We employ multiple testing methods to ensure ongoing accessibility compliance and improvement.

Automated Testing

Regular automated accessibility scans using industry-standard tools

Every build

axe-core

WAVE

Lighthouse

Pa11y

Manual Testing

Comprehensive manual testing with real assistive technologies

Weekly

Screen readers

Keyboard only

Voice control

High contrast

User Testing

Regular testing with users who have disabilities

Quarterly

User interviews

Usability studies

Feedback sessions

Beta testing

Expert Review

Third-party accessibility audits by certified experts

Annually

CPACC auditors

Section 508 testing

WCAG compliance

Legal review

Known Issues & Limitations

We maintain transparency about current accessibility limitations and our plans to address them.

Current Known Issues

Complex Data Visualizations

Some charts may require additional screen reader optimization. Alternative data tables provided.

Q2 2024 Fix

Mobile Voice Input

Voice input features on mobile devices need enhanced compatibility with screen readers.

Q3 2024 Fix

Accessibility Roadmap

Our commitment to continuous improvement includes planned accessibility enhancements.

Upcoming Improvements

Enhanced Voice Navigation

Improved voice command recognition and navigation shortcuts.

Q2 2024

AI-Powered Descriptions

Automatic generation of detailed descriptions for complex visual content.

Q3 2024

Cognitive Accessibility Tools

Reading assistance, focus tools, and cognitive load reduction features.

Q4 2024

Accessibility Feedback

Your feedback helps us improve accessibility for everyone. If you encounter any barriers or have suggestions for improvement, please let us know.

Report Issue

Found an accessibility barrier? Report it directly to our team.

User Testing

Join our accessibility user testing program and help shape our platform.

General Feedback

Share your thoughts on how we can improve accessibility and inclusion.

Accessibility Contact

For accessibility-related questions, concerns, or requests for alternative formats:

Email: accessibility@mindhealthflow.ai

Phone: 1-800-MINDFLOW (646-3359)

Response Time: Within 48 hours