Security Policy
MindHealthFlow implements comprehensive security measures to protect your data and ensure the highest levels of confidentiality, integrity, and availability for your mental health practice.
Enterprise-Grade Security
Last Updated: January 2024 | SOC 2 Type II Certified | Regular Third-Party Security Audits
Security Certifications & Standards
We adhere to the highest industry security standards and undergo regular audits to ensure continuous compliance and improvement.
SOC 2 Type II
Annually audited for security, availability, processing integrity, confidentiality, and privacy
Independent third-party audit validates our security controls
ISO 27001
International standard for information security management systems
Currently undergoing certification process for 2024
HIPAA Compliance
Full compliance with HIPAA Security and Privacy Rules
Comprehensive safeguards for protected health information
GDPR Compliance
European data protection regulation compliance
Privacy by design and data subject rights protection
Defense in Depth Security
Multiple layers of security controls protect your data from network to application level.
Network Security
Application Security
Data Security
Infrastructure Security
Identity & Access Management
Comprehensive access controls ensure only authorized users can access your data.
Multi-Factor Authentication
All accounts require MFA using TOTP, SMS, or hardware tokens
Role-Based Access Control
Granular permissions based on job function and principle of least privilege
Single Sign-On (SSO)
Enterprise SSO integration with SAML 2.0 and OAuth 2.0 support
Session Management
Secure session handling with automatic timeout and concurrent session limits
Continuous Security Monitoring
Our security operations center provides 24/7 monitoring and rapid incident response.
24/7 Security Operations Center
Continuous monitoring and threat detection
Security Information and Event Management
Centralized log management and security analytics
Vulnerability Management
Proactive identification and remediation of security vulnerabilities
Penetration Testing
Regular third-party security assessments
Data Protection & Privacy
Comprehensive data protection measures ensure your information remains secure throughout its lifecycle.
Data Classification
All data is classified and handled according to sensitivity levels
Data Retention
Automated data lifecycle management with secure disposal
Backup & Recovery
Encrypted backups with geographically distributed storage
Data Minimization
Collection and processing limited to necessary business purposes
Security Incident Response
Our comprehensive incident response plan ensures rapid detection, containment, and recovery from security incidents with minimal impact to your operations.
Immediate Detection
Automated systems detect and alert on security incidents within minutes.
Rapid Containment
Immediate containment procedures prevent further unauthorized access or data loss.
Forensic Analysis
Detailed investigation to understand scope, impact, and root cause.
Recovery & Lessons
Complete recovery with improved security measures based on lessons learned.
Response Timeline
0-15 minutes
Initial detection and team notification
15-60 minutes
Immediate containment and impact assessment
1-4 hours
Customer notification and communication
24-72 hours
Full recovery and post-incident review
Emergency Contact
24/7 security hotline available for immediate incident reporting
Security Resources
Access our security documentation, certifications, and reporting resources.
Security Certifications
Download our latest security certifications and audit reports
Report Security Issue
Report security vulnerabilities through our responsible disclosure program
Security Best Practices
Learn how to implement security best practices in your organization
Questions About Our Security?
Our security team is available to discuss our security measures, compliance status, or answer any specific questions about protecting your data.
Available 24/7 for security incidents and urgent security questions