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Cookie Policy

This Cookie Policy explains how MindHealthFlow uses cookies and similar technologies on our website to enhance your browsing experience and improve our services.

Last Updated

January 15, 2024

GDPR Compliant

Full consent management

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better, faster, and safer experience.

Small Files

Tiny text files (typically 4KB or less) stored locally on your device

Faster Loading

Remember your preferences to load pages faster and reduce server load

Personalization

Remember your settings, language preferences, and customizations

Analytics

Help us understand how you use our site to improve your experience

Types of Cookies We Use

We use different types of cookies for various purposes. You can control most of these through your cookie preferences.

Essential Cookies

Required

Necessary for the website to function properly and cannot be switched off

Session / 1 year

Examples:

Authentication tokens
Security preferences
Load balancing
CSRF protection

Purposes:

Maintain user sessions
Remember login status
Ensure website security
Enable core functionality

Performance Cookies

Optional

Help us understand how visitors interact with our website to improve performance

2 years

Examples:

Google Analytics
Page load metrics
Error reporting
Performance monitoring

Purposes:

Analyze website traffic
Identify popular content
Monitor website performance
Track user interactions

Functional Cookies

Optional

Enable enhanced functionality and personalization features

1 year

Examples:

Language preferences
Region settings
UI customizations
Feature toggles

Purposes:

Remember user preferences
Personalize user experience
Save customization settings
Enable advanced features

Marketing Cookies

Optional

Track visitors across websites to display relevant advertisements

90 days

Examples:

Google Ads
Facebook Pixel
LinkedIn Insight
Conversion tracking

Purposes:

Deliver targeted advertising
Measure ad effectiveness
Retarget website visitors
Track conversion rates

Third-Party Services

We use trusted third-party services that may set their own cookies. Here's what you need to know about each service.

Google Analytics

Website analytics and performance monitoring

Cookies:

_ga
_gid
_gat

Retention:

2 years

Google Ads

Advertising and conversion tracking

Cookies:

_gcl_*
IDE
test_cookie

Retention:

90 days

Hotjar

User behavior analytics and heatmaps

Cookies:

_hjid
_hjSessionUser_*
_hjSession_*

Retention:

1 year

Intercom

Customer support and live chat

Cookies:

intercom-*
intercom-session-*

Retention:

10 months

Stripe

Payment processing and fraud prevention

Cookies:

__stripe_mid
__stripe_sid

Retention:

1 year

Your Cookie Rights

You have full control over your cookie preferences and can manage them at any time.

Right to Information

You have the right to know what cookies we use and why we use them.

Right to Control

You can manage your cookie preferences and opt out of non-essential cookies.

Right to Refuse

You can refuse non-essential cookies without affecting core website functionality.

Right to Data Protection

All cookie data is processed in accordance with our Privacy Policy and GDPR.

Manage Your Cookie Preferences

Cookie Settings

Use our cookie preference center to control which cookies are allowed

Browser Settings

Configure cookie settings directly in your web browser preferences

Opt-Out Tools

Use third-party opt-out tools to disable tracking across multiple sites

Browser Cookie Controls

Most web browsers automatically accept cookies, but you can modify your browser settings to control cookie behavior.

Chrome

Settings → Privacy and security → Cookies and other site data

Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Cookies and site permissions → Cookies and site data

Internet Explorer

Tools → Internet Options → Privacy → Advanced

Mobile Browsers

Settings → Privacy → Cookies (varies by browser)

Important Note

Disabling cookies may affect website functionality. Some features may not work properly if you choose to block or delete cookies. Essential cookies cannot be disabled as they are necessary for the website to function.

Questions About Cookies?

If you have any questions about our use of cookies or need help managing your preferences, our privacy team is here to help.

This policy may be updated periodically. We'll notify you of any significant changes.